As a valued KioskSimple customer, we want to inform you about an important change. We have made the difficult decision to discontinue sales of KioskSimple. While we understand this may raise some questions about the future of your kiosks, we want to assure you that we're here to support you through this transition. Below, you'll find everything you need to know about what this means for your existing kiosks and the options available to you.

What This Means for Your Existing Kiosks

Your current kiosks running KioskSimple will continue to operate, but there are a few important changes to be aware of:

1. License Key Activation: After March 31st, 2025, license keys will no longer be able to be activated. This is because our servers, which handle the activation process, will be decommissioned. If you need to activate new licenses after this date, keep reading for details on how we can help.
2. Plugins and Software Updates: As of March 31st, 2025, plugins and software updates will no longer be available for download. While your kiosks will still function with their current setup, you won’t have access to new updates or plugin installations after this date.

We Understand the Importance of Keeping Your Kiosks Operational

We know that keeping your kiosks running smoothly is crucial for your business. That's why we're offering a solution for those who may need to activate licenses beyond March 31st. We can provide a version of KioskSimple that allows for offline license activation—meaning it doesn't require connecting to our servers.

How to Request the Offline Activation Version

If you’re an existing customer and would like a version of KioskSimple that supports offline activation, please visit our support page to make a request. We'll be glad to provide you with this special version, ensuring you can continue to activate license keys even after our servers are decommissioned.

This is Not a Long-Term Solution

While the offline activation version can help you keep your kiosks operational beyond the decommissioning date, it is not intended to be a long-term solution. Since support for KioskSimple will also be discontinued after March 31st, 2025, we strongly recommend planning to transition to another kiosk software that can provide ongoing updates and support for your business needs.

Need Help Finding a Replacement?

We understand that choosing new software can be challenging, and we're here to help. If you would like advice on selecting a suitable replacement kiosk software, we’re more than happy to make suggestions. Please feel free to reach out to us through our support page, and we can provide recommendations or even schedule a call to discuss your options.

We're Here to Help

Our team will continue to offer technical support until March 31st, 2025, so you have time to plan and implement the best solution for your business. We truly appreciate your trust and support, and we look forward to helping you navigate this transition smoothly.

Warm regards,
KioskSimple Support